Mac OS X users must download Microsoft Remote Desktop software in order to establish a connection with our system. Setting up Microsoft RDT only takes a few minutes:

  • Download Microsoft Remote Desktop from the App Store.
  • Launch the app once it finishes downloading.
  • Click on Add Desktop.
  • Enter your login credentials and the following Web URL – .
  • Select Add User Account.
  • Enter your customer user code and password in the User Account window.
  • Select Save and double-click on the new Remote Desktop icon that opens.

You are now connected through the Remote Desktop on Mac OS X.
We have a YouTube tutorial video available here.