In SAP Business One Cloud, a Superuser is a special account type designed for comprehensive system administration. Superusers can see the entire system landscape – including all database and all customers. For security reasons, we cannot provide superuser access to end users or customers unless they have their own Cloud Control Center.

Superuser access allows our technicians to maintain and update system architecture at the highest possible level. Superusers can manage licenses, create new users, and install add-ons.

The most privileged user class that an end user or partner can have within their own instance of SAP Business One Cloud is a “power user”. Power users enjoy similarly broad administrative privileges but are limited to their own databases and users. They cannot manage licenses, create new users, or install add-ons without administrative support.