Which port should I use for the HANA system?
As multiple HANA deployments exist for multi-tenant and single-tenant customers, [...]
I’d like to host my website/web service on an SMB Solutions Server. Can I?
Customers who use an Application server can host websites and [...]
I would like Super User access. How do I get it?
SAP B1 only supports superusers who are Cloud Operators with [...]
How do I access the SMB Solutions cloud environment using Microsoft RDP on my Windows device?
Microsoft Users can connect their computers to the SMB Solutions [...]
How do I access the SMB Solutions cloud environment using Microsoft RDP on my Mac device?
Mac OS X users must download Microsoft Remote Desktop software [...]
Why isn’t my printer/drive/scanner visible? I can’t print!
HTML5 and Remote Desktop access have different printer handling mechanisms [...]
What are your working hours and holidays?
SMB Solutions’ Australian-based emergency customer support team works 24 hours [...]
Should I contact SMB Solutions or one of its Partners?
SAP Business One instances are complex systems maintained by multiple [...]
When should I make an emergency support call?
Our emergency support line is available 24 hours a day, [...]
How does the support ticket system work?
World-class customer support begins with a ticket. In order to [...]