How do I access the SMB Solutions cloud environment using Microsoft RDP on my Windows device?
Microsoft Users can use a webfeed (or a URL link) [...]
How do I access the SMB Solutions cloud environment using Microsoft RDP on my Mac device?
Mac OS X users must download Microsoft Remote Desktop software [...]
Why isn’t my printer/drive/scanner visible? I can’t print!
HTML5 and Remote Desktop access have different printer handling mechanisms [...]
What are your working hours and holidays?
SMB Solutions’ Australian-based emergency customer support team works 24 hours [...]
Should I contact SMB Solutions or one of its Partners?
SAP Business One instances are complex systems maintained by multiple [...]
When should I make an emergency support call?
Our emergency support line is available 24 hours a day, [...]
How does the support ticket system work?
World-class customer support begins with a ticket. In order to [...]
Is support available on weekends and holidays?
Our support team is available 24/7, 365 days a year [...]