2.9 min readBy Published On: September 9, 2021Categories: Cybersecurity News

New policies help SMB Solutions’ customers stay safe and mitigate cyber risk.

In mid-June, we sent an email update announcing new security policies, such as two-factor authentication, SMB Solutions would use to protect customers from ransomware and data breaches. These policies are in response to a worldwide surge in cybercrime, with high-profile ransomware attacks like Colonial Pipeline and JBS Meats making international headlines. These attacks can happen to anyone, disrupting day-to-day business and potentially costing millions in damages.

We’ve been working alongside other SAP Business One Cloud providers to find and deploy solutions that will keep our customers safe from cyberattacks. These critical updates are designed to help you achieve best-in-class security against the latest cybercrime threats by implementing small changes to security and a few extra steps for Microsoft Outlook users in the cloud.

We have also changed our password policy so that users do not need to change their passwords every 90 days. Microsoft research indicates this is no longer best practice, so we’ve decided to take a more proactive approach to account security and follow suit with these best practice recommendations.

Cybersecurity Partnerships: Duo Two-Factor Authentication Implementation for All Customers and Partners

In our mid-June update, we also mentioned that our team was actively conducting research on the security and usability of two-factor authentication for all customer and partner accounts. This extra layer of security could have helped prevent many of this year’s headline-making cyberattacks, which makes it an appealing and easy choice for strengthening our SAP Business One Cloud infrastructure.

We have elected to make Duo our two-factor authentication vendor for SAP Business One Cloud Hosting and MSP accounts. Duo improves security by providing secure sign-on capabilities with easy usability.

Duo offers a well-designed user interface that minimizes disruption to usability while making account management accessible and user-friendly. This makes it easy for users and administrators to use Duo without disrupting existing workflows.

How Does Two-Factor Authentication Work?

Two-Factor Authentication (also known as 2FA) secures the login process by requiring users to verify their identity in two steps. Instead of verifying users with only a password, 2FA technology requires users to enter a second code after their password.

This code is sent from Duo’s servers to a secured device. Users can choose which device or location they wish to receive the authentication code on. You can receive it through email, SMS, through the Duo app or through a third-party authentication app like Google Authenticator.

This offers far greater security for sensitive accounts and data. In order to break into an account protected with 2FA technology, a hacker would have to steal your login credentials and gain control over your secured device. While not impossible, it’s far more challenging, and research shows that it works.

Need More Information on SMB Solutions Security? Contact Us!

Our new security policies are designed to keep user accounts and data secure from cyberattacks. There are no silver bullets in cybersecurity, and every solution impacts usability in some form or another. We stand by our security policy and invite customers and users to provide us with feedback about the new techniques we are using. Reach out to support via phone, email or your SMBSCS Client Portal to let us know your thoughts.

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